Last Updated: August 5, 2025
This Cookie Policy explains what cookies are, how we use them on the bestaicrmsoftware.com website (“the Site”), and your choices regarding cookies. This policy should be read together with our Privacy Policy.
By using our Site, you consent to the use of cookies in accordance with this Cookie Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile phone by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies cannot run programs or deliver viruses to your computer.
2. How and Why We Use Cookies
We use cookies for several important reasons, all aimed at providing you with a better, more reliable experience:
- To Operate Our Site: Some cookies are essential for the technical operation of our website. Without them, parts of our site may not function correctly.
- To Improve Your Experience: Functionality cookies allow us to remember choices you make (like your username or region) and provide enhanced, more personal features.
- For Analytics and Performance: We use analytics cookies to collect anonymous information about how visitors use our Site. This helps us understand which content is most valuable, such as our guides to All-in-One CRM Platforms versus Sales-Focused CRMs. This data helps us improve the site and our content.
- For Affiliate Marketing: As disclosed in our Affiliate Disclosure, we use cookies to track if you have been referred from our site when you make a purchase from one of our partners. This is the primary way we fund the in-depth research our expert team conducts.
3. Types of Cookies We Use
We use the following types of cookies on our Site:
- Essential Cookies: These cookies are strictly necessary to provide you with services available through our Site and to use some of its features. Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our Site functions.
- Performance and Analytics Cookies: These cookies collect information about how you use our Site, like which pages you visited and which links you clicked on. This information is aggregated and therefore anonymous. Its sole purpose is to improve website functions. We primarily use Google Analytics for this purpose.
- Functionality Cookies: These cookies allow our Site to remember choices you have made in the past.
- Third-Party / Affiliate Cookies: These cookies are placed on your device by our affiliate partners when you click on an affiliate link. They are used to track sales and attribute commissions correctly.
4. Your Choices Regarding Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:
- Browser Settings: Most web browsers provide controls that allow you to see what cookies you have, and to delete or block cookies from particular or all sites. You can usually find these controls in the “options,” “settings,” or “preferences” menu of your browser. Please be aware that if you block all cookies, you may not be able to access all or parts of our Site.
- Third-Party Opt-Out Tools: For analytics, you can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. Changes to This Cookie Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
6. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us.
Frequently Asked Questions
1. Are cookies safe? Can they give my computer a virus? Yes, cookies are safe. They are simple text files and cannot be executed as code or used to deliver viruses. They do not have access to the information on your hard drive.
2. If I block cookies, can I still read your reviews? Yes. You can still access and read all of our content. Blocking essential cookies might affect some minor site functionality, but your ability to read our articles and reviews will not be impacted.
3. Do your cookies collect my personal information like my name or email? No. The performance and affiliate cookies we use collect anonymous data, such as which pages are visited or which links are clicked. They are not used to store personally identifiable information. Any personal information we have, such as your email from a contact form submission, is handled according to our Privacy Policy and is not stored in these types of cookies.
4. Why is your use of cookies important for your review process? Cookies are essential to our business model, which allows us to fund our research. Affiliate cookies ensure we get credit for referrals, which in turn allows us to keep our content free and continue performing the in-depth analysis detailed in our How We Test AI Tools guide.
5. Does your cookie usage change if I’m reading about CRMs for real estate versus CRMs for e-commerce? No, our use of essential and analytical cookies is consistent across the entire site. The functionality is the same whether you are reading our guide on CRM for Real Estate or our analysis of CRM for E-commerce.